Be cautious of impersonation attempts by individuals posing as SchoolsFirst FCU employees. These impostors may contact you via phone call or email, asserting that there's an issue with your account or a pressing need to update your personal information. They might even request sensitive details like your Social Security or credit card number.
Remain vigilant and never disclose personal information to unsolicited callers or senders. If you have doubts about the legitimacy of a caller, hang up immediately and contact us directly.
We use strong authentication measures, such as multi-factor authentication, to verify your identity and prevent unauthorized access.
How to Protect Yourself:
- Suspicious email or text? Hover don't click. Look for typos and mistakes.
- Report fraudulent emails to the Credit Union.
- Report to the Federal Trade Commission (FTC).