TellerPhone Guide: (800) 540-4546

 

Option Category Sub-Categories
1 Account Balances You'll automatically hear your balances.
2 Checking Information and Transactions
  1. Recent Transactions
  2. Recent Deposits
  3. Recent Withdrawals
  4. Check Number Inquiry
  5. Recently Cleared Checks
3 Savings Information and Transactions (includes IRA information)
  1. Recent Transactions
  2. Recent Deposits
  3. Recent Withdrawals
4 Share Certificate Information (includes IRA information) Share Selection
5 Transfers and Payments
  1. Share-to-Share Transfer
  2. Loan-to-Share Transfer
  3. Loan/Credit Card Payment
6 Loan, Credit Card and Home Loan Information

Option order may be different for each Member based on existing loans.

  1. Loan Information and Transactions (for consumer loans and home equity loan products)
    1. Loan History
    2. Loan Payoffs
  2. Credit Card Information
  3. Home Loan Information (transfers the call to 1st Mortgage Loan Servicing Team)
7 Additional Options
  1. Change Access Code
  2. Access Another Membership (prompts login to access another Membership)
0 Speak to a Live Teammember Transfer to Member Contact Center
Phone handset in circle.
Call

Monday through Friday, 7 a.m. – 7 p.m.
Saturday, 9 a.m. – 3 p.m.

Locations

We offer over 70 branches in California and 30,000+ ATM locations.

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